Terms and Conditions

Shipping Policy

Our kits are made to order and we assemble kits on the 1st and 15th of each month.
Kits ship within two weeks after that date. This means it may take up to two weeks after a order is placed before kits are shipped.

Return Policy

Please check the parts in your kits as soon as your receive them and let us know about any missing or damaged parts within one week.

To arrange for a return, use the contact form on our main page or email Sales@FVResearch.com.

We can only accept returns of unopened kits and products, within 30 days of receipt (28 days from shipment for international orders). Return shipment is the responsibility of the customer. All returns are credited as store credit upon receipt. Please contact us before returning any package! We’re reasonable people and we hope you are too. Contact us if you have any issues and we’ll do our best to help you out!

Contact us at Sales@FVResearch.com for questions related to refunds and returns.

Safety

Technology and the laws and limitations imposed by manufacturers and content owners are constantly changing. Thus, some of the projects described may not work, may be inconsistent with current laws or user agreements, or may damage or adversely affect some equipment. Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment, in order to show the project steps more clearly. You are responsible for proper supervision of children. Use of the instructions, kits, projects and suggestions on FVResearch.com is at your own risk. FutureVision Research and Brian Cox disclaims all responsibility for any resulting damage, injury, or expense. It is your responsibility to make sure that your activities comply with applicable laws, including copyright. Always check the webpage associated with each project before you get started. There may be important updates or corrections! The United States Fire Administration (USFA) has a guide and many simple steps you can take to prevent the loss of life and property resulting from electrical fires. Click here to read them! If you feel uncomfortable with assembling any project or kit, simply contact us to return it for a full refund. Products sold by FutureVision Research and Brian Cox are for educational purposes only.

Privacy

We store your phone number, order history, email, shipping and billing addresses in your user account. For your security, credit card numbers, expiration dates, and CVV codes are not stored. User information is only used to ship goods and contact you in case of an order or shipping issue. We do not, and will never, sell or give any of your information to any third-party or send you any unsolicited advertisements. Please view our complete privacy policy here: https://www.fvresearch.com/privacy-policy/

Accuracy of Information

We attempt to ensure that information on FVResearch.com  is complete, accurate and current. Due to the large number of components in our kits, it is very hard to maintain documentation for every one. We cannot, therefore, guarantee that all information on this site is complete or current. If you find a discrepancy, please contact us immediately and we will do our best to post a correction.

Indemnification

Customer shall protect, defend, indemnify and hold harmless FutureVision Research, Brian Cox, and agents from any fines, damages, costs, losses, liabilities, fees, penalties, claims and expenses (including legal fees and expenses) incurred by FutureVision Research and Brian Cox as a result of the failure of the Customer or its agents, officers, directors or employees to comply with this Section.

Limited Product Warranty

We warrant  FVResearch assembled kits and products will be free from manufacturing defects for a period of thirty (30) days following the date of delivery to you. We will replace, repair or credit you for any confirmed defective product at our option. Please contact us with any issues.


By using and ordering from this website you agree to these terms. If you do not agree, please do not use this site. If you have any questions or concerns, feel free to contact us.